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All of our centres are fully open for in centre study and exams. Distance Learning (home study) courses are still available.
All of our centres are fully open for in centre study and exams. Distance Learning (home study) courses are still available.
The Communication Skills for IT Specialists course is designed to help you effectively engage with your audience and is specifically geared toward working in a technical environment.
Enquire nowThe aim of this course is to learn how to communicate successfully while managing projects and people within the IT industry.
Awarded 12 CPD points upon successful completion
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For further information and pricing please fill in your details below and we will get back to you as soon as we can. Or, call the team on 0161 907 6724.
The world of IT can be confusing if you don’t speak the language, so our Communication Skills for IT Specialists course is designed to help you effectively engage with all types of audiences. This informative course will enable you to manage and build positive relationships within any organization as businesses continue to embrace technological advancements. To be a great communicator, you need, first of all, to understand the theory behind good communication and the positive results it brings. In this course, you’ll learn how to be a good listener, as well as learn how to build trust through effective communication, which is essential when working in a technical team environment. What’s more, to truly add value, you’ll learn how to act with diplomacy and tact to become a successful and professional communicator in the IT field.
Module 1: Proven Techniques for Technical Communication
Module 2: Communicating Effectively with Customers
Module 3: Making an Impact with Non-Verbal Communication
Module 4: Communicating with Confidence
Module 5: Trust Building through Effective Communication
Module 6: Improving your Technical Writing Skills
Module 7: Become a Great Listener
Module 8: Acting with Diplomacy and Tact
Module 9: Handling Team Conflict
This course has been created specifically for IT Specialists to help them improve their communication skills in everyday dealings with colleagues and clients.
Computer experience and a willingness to engage in different forms of communication.
Wherever possible our training is tailored to your needs. The cost of our training programmes depend on the course(s) you choose and varies according to duration and breadth. Rest assured we have a number of payment options available to ensure the cost of training is affordable and can be worked alongside your other financial commitments. Common ways people fund their training include: -
Requesting funding from your employers needn’t be a daunting task. Many employers support and encourage their employees with their professional development and consider it a worthwhile investment to fund any training required.
What we can help with:
There may be the opportunity to apply for funded grants that can help towards the cost of training. These include the Skills Development Scotland ITAs and the ReAct programme in Wales. All schemes will have different terms and conditions that will need to be met in order to qualify for a grant and these are managed by each individual centre.
We’d recommend you speak to a Course Advisor in your local centre to find out whether they are registered to offer any such schemes and discuss your requirements further.
* Terms and Conditions apply. Speak to a Course Advisor for full information on the options available to you.
Gaining valuable IT-related training will show employers you’re serious about your career progression. If you’re keen to work as an IT Support Engineer or HelpDesk Specialist, for example, being able to effectively communicate with your customers is a must.
| Location | Address | Region | |
| Bishop's Stortford | Pitman Training Bishop's Stortford, Suite 3, 15 Market Square, Bishop's Stortford, | East Anglia |
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| Cambridge | Pitman Training Cambridge, 2nd Floor St Andrews House, 59 St Andrews Street, Cambridge | East Anglia |
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| Chelmsford | Pitman Training Chelmsford, 2 St Johns Court, Moulsham Street, Chelmsford | East Anglia |
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| Colchester | Pitman Training Colchester, 2 St Johns Wynd, Colchester | East Anglia |
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| Ipswich | Pitman Training Ipswich, 12 Northgate Street, Ipswich | East Anglia |
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| Peterborough | Pitman Training Peterborough, Trinity Court, Trinity Street, Peterborough | East Anglia |
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| Bromley | Pitman Training Bromley, 1 Elmfield Park, Bromley | London |
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| Central and West | Pitman Training London Central and West, 3rd Floor, 4/4A Bloomsbury Way, Bloomsbury Square, London | London |
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| City EC2 | Pitman Training City EC2, Salisbury House, London Wall, | London |
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| Clapham | Pitman Training Clapham, 2nd Floor, Polygon House, 18-20 Bromells Road, London - Clapham, | London |
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| Croydon | Pitman Training Croydon, 2nd Floor, 19 Park Street, London - Croydon, | London |
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| Edgware | Pitman Training Edgware, Chartwell House, 292-294 Hale Lane, Edgware | London |
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| Enfield | 2nd Floor Nicon House 45 Silver Street Enfield | London |
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| Greenwich | Pitman Training Greenwich, 133 Creek Road, Greenwich, London, | London |
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| Hendon | Pitman Training Hendon, 15 Watford Way, Hendon Central, Hendon | London |
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| High Holborn | Pitman Training High Holborn, 3rd Floor, 4/4A Bloomsbury Way, Bloomsbury Square, London | London |
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| Hounslow | Pitman Training Hounslow, 3rd Floor, B301- B302 The Vista Centre, 50 Salisbury Road, Hounslow | London |
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| Oxford Circus | WE ARE CURRENTLY RELOCATING! Please give us a call to arrange to visit us at one of our London. 4th Floor, 50 Margaret Street, Oxford Circus, London | London |
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| Stratford | Pitman Training Stratford, City View House 1 Dorset Place Stratford | London |
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| Watford | Pitman Training Watford, Regus Watford Croxley, 1st Floor Building 2, Croxley Business Park, Watford, | London |
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| Birmingham | Pitman Training Birmingham, Suite 16B Mclaren Building, Priory Queensway, Birmingham | Midlands |
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| Chesterfield | Pitman Training Chesterfield, 1st Floor 37 Holywell Street, Chesterfield | Midlands |
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| Leicester | Pitman Training Leicester, Suite 15, The Crescent, King Street, Leicester | Midlands |
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| Nottingham | Pitman Training Nottingham, Suite 50-51 Westminster Building, Theatre Square, Nottingham | Midlands |
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| Worcester | Pitman Training Worcester, 1st Floor Richardson House, 21-24 New Street, Worcester | Midlands |
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| Halifax | Pitman Training Halifax, Office 3, The Elsie Whiteley Innovation Centre, Hopwood Lane, Halifax | North East |
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| Leeds | Pitman Training Leeds, Leeds Media Centre, 21 Saville Mount, Leeds, | North East |
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| Middlesbrough | Pitman Training Middlesbrough, The Princess Alice, 69 Newport Road, Middlesbrough, | North East |
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| Newcastle | Pitman Training Newcastle, 2nd Floor, 10-13 Saville Row, Newcastle | North East |
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| Wetherby | Pitman Training Wetherby, Deem House, Walkers Court, Audby Lane, Wetherby, | North East |
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| York | Pitman Training York, 9a Davygate, York, | North East |
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| Crewe and Nantwich | Pitman Training Crewe and Nantwich, 2nd Floor, Nantwich Court, Hospital Street, Nantwich | North West |
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| Liverpool | Pitman Training Liverpool, Suite G01, Ground Floor, The Cotton Exchange Buildings, Bixteth Street, Liverpool, | North West |
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| Manchester | Pitman Training Manchester, 2nd Floor, Richmond House, Bloom Street, Manchester, | North West |
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| Warrington | Pitman Training Warrington, Mayfield House, 84 Sankey Street, Warrington, | North West |
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| Location | Address | Region | |
| Aberdeen | Pitman Training Aberdeen, 469 Union Street, Aberdeen | Scotland |
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| Edinburgh | Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, | Scotland |
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| Glasgow | Pitman Training Glasgow, 1st Floor, 82 Union Street, Glasgow, | Scotland |
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| Inverness | Pitman Training Inverness, 3rd Floor, 2 Baron Taylor's Street, Inverness, | Scotland |
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| Location | Address | Region | |
| Brighton | Pitman Training Brighton, The Dock Hub, Wilbury Villas, Hove, | South East |
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| Brighton | Pitman Training Southend on Sea Cottis house, East Suite, 1st floor, Rochford, Southend | South East |
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| Canterbury | Pitman Training Canterbury, 1 Beer Cart Lane, Canterbury | South East |
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| Crawley | Pitman Training Crawley, No. 3 Gleneagles Court, Brighton Road, Crawley | South East |
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| Dover | Pitman Training Dover, Victoria House, 1 Maison Dieu Road, Dover | South East |
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| Guildford | Pitman Training Guildford, Stamford House, Woodbridge Road, Guildford | South East |
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| Maidstone | The Master's House, College Road, Maidstone | South East |
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| Milton Keynes | Pitman Training Milton Keynes, 1 Radian Court, Davy Avenue, Knowlhill, Milton Keynes | South East |
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| Reading | Pitman Training Reading, Bowman House, 2/10 Bridge Street, Reading | South East |
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| Southampton | Pitman Training Southampton, The Gallery, 1st Floor, 31 Eastgate Street, Southampton | South East |
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| Location | Address | Region | |
| Bournemouth and Poole | New location in Bournemouth coming soon! | South West |
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| Bristol | Pitman Training Bristol, Unit 9 Hide Market, Waterloo road, St Phillips, Bristol | South West |
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| Exeter | New location coming soon! | South West |
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| Taunton | Pitman Training Taunton, 50 North Street, Taunton | South West |
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| Cardiff | Pitman Training Cardiff, 2nd Floor, 1-7 Castle Street, Cardiff | Wales |
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| Swansea | Pitman Training Swansea, 6th Floor, Alexandra House, 1 Alexandra Road Swansea | Wales |
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Request more details or call the team on 0161 907 6724
| Course Name | Type | Category | |
| A+ Series 2016 | Course | IT | More Info Enquire now |
| IT Support Technician Diploma with CompTIA | Diploma | IT | More Info Enquire now |
| Network Support Technician Diploma | Diploma | IT | More Info Enquire now |
| Network+ | Course | IT | More Info Enquire now |
Simply enter your details below and you’ll be provided with a link to download a copy of all the course details straightaway. One of our friendly course advisors will be in touch to see how we can help and answer all your questions.
We offer a range of training packages in a range of subject areas and can offer blended learning opportunities to best meet your needs.
Our courses are practical in nature and focus on a single subject and can last anywhere from a few hours to a few days.
Diplomas are designed to give you a complete skillset mapped to a specific career path and contain a number of core and elective courses.
