Communication Skills

Learn the key components of communication in the workplace.

Overview

This one-day workshop introduces participants to the key components of communication and how to enhance the results they get when communicating in the workplace.

Objectives:

  • Revisit the foundations of effective communication
  • Frame communications positively
  • Remaining in control of time spent on conversations
  • Giving positive feedback
  • Having difficult conversations

You will learn:

  • Practical verbal and non-verbal communication
  • The importance of rapport and how to build relationships
  • Methods of organising your thinking to convey the message you really mean
  • To use precise questioning skills to control and move the conversation along
  • To use precise questioning skills to control and move the conversation along
  • How to communicate carefully in difficult situations
  • How to resolve conflict and open up the communication
  • How to implement changes when you return to your office

This workshop is available on our open training schedule or on a one to one basis.

Location Address Date Time Get in Touch
Edinburgh Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE 18/01/2024 09:30 Enquire now
Glasgow Pitman Training Glasgow 1st Floor 82 Union Street Glasgow, G1 3QS 08/02/2024 09:30 Enquire now
Aberdeen Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB 23/02/2024 09:30 Enquire now
Edinburgh Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE 15/03/2024 09:30 Enquire now
Glasgow Pitman Training Glasgow 1st Floor 82 Union Street Glasgow, G1 3QS 04/04/2024 09:30 Enquire now
Edinburgh Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE 14/05/2024 09:30 Enquire now
Aberdeen Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB 24/05/2024 09:30 Enquire now
Glasgow Pitman Training Glasgow 1st Floor 82 Union Street Glasgow, G1 3QS 06/06/2024 09:30 Enquire now
Edinburgh Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE 19/06/2024 09:30 Enquire now
Glasgow Pitman Training Glasgow 1st Floor 82 Union Street Glasgow, G1 3QS 23/07/2024 09:30 Enquire now
Aberdeen Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB 23/08/2024 09:30 Enquire now
Edinburgh Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE 03/09/2024 09:30 Enquire now
Glasgow Pitman Training Glasgow 1st Floor 82 Union Street Glasgow, G1 3QS 14/10/2024 09:30 Enquire now
Edinburgh Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE 31/10/2024 09:30 Enquire now
Aberdeen Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB 15/11/2024 09:30 Enquire now
Glasgow Pitman Training Glasgow 1st Floor 82 Union Street Glasgow, G1 3QS 15/11/2024 09:30 Enquire now
Edinburgh
Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE
18/01/2024 09:30
Glasgow
Pitman Training Glasgow 1st Floor 82 Union Street Glasgow, G1 3QS
08/02/2024 09:30
Aberdeen
Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB
23/02/2024 09:30
Edinburgh
Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE
15/03/2024 09:30
Glasgow
Pitman Training Glasgow 1st Floor 82 Union Street Glasgow, G1 3QS
04/04/2024 09:30
Edinburgh
Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE
14/05/2024 09:30
Aberdeen
Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB
24/05/2024 09:30
Glasgow
Pitman Training Glasgow 1st Floor 82 Union Street Glasgow, G1 3QS
06/06/2024 09:30
Edinburgh
Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE
19/06/2024 09:30
Glasgow
Pitman Training Glasgow 1st Floor 82 Union Street Glasgow, G1 3QS
23/07/2024 09:30
Aberdeen
Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB
23/08/2024 09:30
Edinburgh
Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE
03/09/2024 09:30
Glasgow
Pitman Training Glasgow 1st Floor 82 Union Street Glasgow, G1 3QS
14/10/2024 09:30
Edinburgh
Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE
31/10/2024 09:30
Aberdeen
Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB
15/11/2024 09:30
Glasgow
Pitman Training Glasgow 1st Floor 82 Union Street Glasgow, G1 3QS
15/11/2024 09:30

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0161 907 6724

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