All of our centres are fully open for in centre study and exams. Distance Learning (home study) courses are still available.

All of our centres are fully open for in centre study and exams. Distance Learning (home study) courses are still available.

Professional Receptionist Essentials

The Professional Receptionist Essentials course has been designed to give people the chance of becoming the best receptionist they can be.

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Is this for you?

This course is ideal for those wishing to become receptionists, and who want to work their way up to being a senior-level receptionist. 

Award and Associated Qualifications

Awarded 2 CPD points upon successful completion

Start Date

Flexible

Study Type

In centre, online, or a combination

Training Type

course

Duration

2 hours

Pitman Training Course Enquiry

For further information and pricing please fill in your details below and we will get back to you as soon as we can. Or, call the team on 0161 907 6724.

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About this course

If you’re thinking of becoming a receptionist, then our Professional Receptionist Essentials course is a great place to start. The course itself will give you a well-rounded knowledge of what it takes to be a receptionist, and how you can build your skills up to be the best receptionist you possibly can be. 

The course covers everything from the basics, right through to the lifestyle of a receptionist, so you can be sure that you’re covering all bases as you work through it. Within the course, there are lessons that cover things from punctuality and daily tasks, to highlighting the importance of the work/life balance and car sharing. No stone has been left unturned in this course so it’s the perfect starting point on your journey towards becoming an accomplished receptionist.    

Content is not the only positive thing about this course either. As the course follows our blended learning format, you can study wherever you wish and whenever it suits you. As always, there will be a Course Advisor on-hand to provide support if you need it. Once completed, you will be given a Pitman Training Certificate to validate the knowledge you’ve gained from the course. 

In this course there are 4 modules:

Module One ‘Introduction’:  This section of the course will take you through what you should expect as a receptionist. You’ll learn about what the role is, what it entails, and what kind of case studies you may be presented with in your job as a Receptionist. 

Module Two ‘The Role of a Receptionist’: This section covers the basic skills a receptionist needs to have in order to get an entry-level job. Skills you’ll cover in this module will include: ‘Punctuality’, ‘Answering the Phone’, ‘Effective Communication’, and ‘Being the First Face on the Foyer Floor’.

Module Three ‘What Makes a Good Receptionist?’: This section will look at more developed skills that you should try and attain as you become more experienced. Lessons and advice based on ‘Learning Another Language’, ‘Bookkeeping’, ‘Effective Communication’ and ‘Using IT Skills’ are all included in this module. 

Module Four ‘A Receptionist’s Lifestyle’: This section covers areas that a receptionist can expect to happen once they’re in their desired role. Areas such as ‘The Work/Life Balance’, ‘Commuting’ and ‘Flexible Working’ are all covered in this module. 

Aims and Objectives

The Pitman Training Professional Receptionist Essentials course should give you a complete insight into how the receptionist role works and what you can do to become the very best, senior-level receptionist you can be.

By the end of the course, you should be ready to enter an entry-level receptionist job. 

Pre-Requisites

There are no pre-requisites for this course. 

Finance Options

Wherever possible our training is tailored to your needs. The cost of our training programmes depend on the course(s) you choose and varies according to duration and breadth. Rest assured we have a number of payment options available to ensure the cost of training is affordable and can be worked alongside your other financial commitments. Common ways people fund their training include: - 

 

Self-Funded: 

  • Flexible payment plans to help you spread the cost* available at many of our centres;
  • You could opt to pay upfront.

 

 

Company Funded:

Requesting funding from your employers needn’t be a daunting task. Many employers support and encourage their employees with their professional development and consider it a worthwhile investment to fund any training required.

What we can help with:

  • Providing a comprehensive training programme outlining learning outcomes
  • Tailored personnel letters
  • Communication with finance departments to arrange payment options (upfront or payment plan*).

 

Funding & Grants:

There may be the opportunity to apply for funded grants that can help towards the cost of training. These include the Skills Development Scotland ITAs and the ReAct programme in Wales. All schemes will have different terms and conditions that will need to be met in order to qualify for a grant and these are managed by each individual centre.

We’d recommend you speak to a Course Advisor in your local centre to find out whether they are registered to offer any such schemes and discuss your requirements further.

 

* Terms and Conditions apply. Speak to a Course Advisor for full information on the options available to you.

 

 

Career Path

Further study on a wider range of subjects such as bookkeeping, a Receptionist Diploma and gaining more office IT skills can give you access to senior-level receptionist roles as your experience grows.  

Additional Information

Professional Receptionist Essentials Course Training Centres

East Anglia

Location Address Region
Bishop's Stortford Pitman Training Bishop's Stortford, Suite 3, 15 Market Square, Bishop's Stortford, East Anglia Enquire &
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Cambridge Pitman Training Cambridge, 2nd Floor St Andrews House, 59 St Andrews Street, Cambridge East Anglia Enquire &
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Chelmsford Pitman Training Chelmsford, 2 St Johns Court, Moulsham Street, Chelmsford East Anglia Enquire &
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Colchester Pitman Training Colchester, 2 St Johns Wynd, Colchester East Anglia Enquire &
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Ipswich Pitman Training Ipswich, 12 Northgate Street, Ipswich East Anglia Enquire &
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Peterborough Pitman Training Peterborough, Trinity Court, Trinity Street, Peterborough East Anglia Enquire &
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Bishop's Stortford
Pitman Training Bishop's Stortford, Suite 3, 15 Market Square, Bishop's Stortford, CM23 3UT
Cambridge
Pitman Training Cambridge, 2nd Floor St Andrews House, 59 St Andrews Street, Cambridge CB2 3BZ
Chelmsford
Pitman Training Chelmsford, 2 St Johns Court, Moulsham Street, Chelmsford CM2 0JD
Colchester
Pitman Training Colchester, 2 St Johns Wynd, Colchester CO1 1WQ
Ipswich
Pitman Training Ipswich, 12 Northgate Street, Ipswich IP1 3DB
Peterborough
Pitman Training Peterborough, Trinity Court, Trinity Street, Peterborough PE1 1DA

London

Location Address Region
Bromley Pitman Training Bromley, 1 Elmfield Park, Bromley London Enquire &
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Central and West Pitman Training London Central and West, 3rd Floor, 4/4A Bloomsbury Way, Bloomsbury Square, London London Enquire &
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City EC2 Pitman Training City EC2, Salisbury House, London Wall, London Enquire &
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Clapham Pitman Training Clapham, 2nd Floor, Polygon House, 18-20 Bromells Road, London - Clapham, London Enquire &
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Croydon Pitman Training Croydon, 2nd Floor, 19 Park Street, London - Croydon, London Enquire &
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Edgware Pitman Training Edgware, Chartwell House, 292-294 Hale Lane, Edgware London Enquire &
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Enfield 2nd Floor Nicon House 45 Silver Street Enfield London Enquire &
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Greenwich Pitman Training Greenwich, 133 Creek Road, Greenwich, London, London Enquire &
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Hendon Pitman Training Hendon, 15 Watford Way, Hendon Central, Hendon London Enquire &
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High Holborn Pitman Training High Holborn, 3rd Floor, 4/4A Bloomsbury Way, Bloomsbury Square, London London Enquire &
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Hounslow Pitman Training Hounslow, 3rd Floor, B301- B302 The Vista Centre, 50 Salisbury Road, Hounslow London Enquire &
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Oxford Circus WE ARE CURRENTLY RELOCATING! Please give us a call to arrange to visit us at one of our London. 4th Floor, 50 Margaret Street, Oxford Circus, London London Enquire &
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Stratford Pitman Training Stratford, City View House 1 Dorset Place Stratford London Enquire &
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Watford Pitman Training Watford, Regus Watford Croxley, 1st Floor Building 2, Croxley Business Park, Watford, London Enquire &
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Wembley Pitman Training Wembley, Hazel House, 1-3 Lancelot Road, Wembley London Enquire &
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Bromley
Pitman Training Bromley, 1 Elmfield Park, Bromley BR1 1LU
City EC2
Pitman Training City EC2, Salisbury House, London Wall, EC2M 5QQ
Clapham
Pitman Training Clapham, 2nd Floor, Polygon House, 18-20 Bromells Road, London - Clapham, SW4 0BG
Croydon
Pitman Training Croydon, 2nd Floor, 19 Park Street, London - Croydon, CR0 1YD
Edgware
Pitman Training Edgware, Chartwell House, 292-294 Hale Lane, Edgware HA8 8NP
Enfield
2nd Floor Nicon House 45 Silver Street Enfield EN1 3EF
Greenwich
Pitman Training Greenwich, 133 Creek Road, Greenwich, London, SE8 3BU
Hendon
Pitman Training Hendon, 15 Watford Way, Hendon Central, Hendon NW4 3JL
High Holborn
Pitman Training High Holborn, 3rd Floor, 4/4A Bloomsbury Way, Bloomsbury Square, London WC1A 2RP
Hounslow
Pitman Training Hounslow, 3rd Floor, B301- B302 The Vista Centre, 50 Salisbury Road, Hounslow TW4 6JQ
Oxford Circus
WE ARE CURRENTLY RELOCATING! Please give us a call to arrange to visit us at one of our London. 4th Floor, 50 Margaret Street, Oxford Circus, London W1W 8SB
Stratford
Pitman Training Stratford, City View House 1 Dorset Place Stratford E15 1BZ
Watford
Pitman Training Watford, Regus Watford Croxley, 1st Floor Building 2, Croxley Business Park, Watford, WD18 8YA
Wembley
Pitman Training Wembley, Hazel House, 1-3 Lancelot Road, Wembley HA0 2AJ
Central and West
Pitman Training London Central and West, 3rd Floor, 4/4A Bloomsbury Way, Bloomsbury Square, London WC1A 2RP

Midlands

Location Address Region
Birmingham Pitman Training Birmingham, Suite 16B Mclaren Building, Priory Queensway, Birmingham Midlands Enquire &
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Birmingham Pitman Training Sheffield Midlands Enquire &
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Chesterfield Pitman Training Chesterfield, 1st Floor 37 Holywell Street, Chesterfield Midlands Enquire &
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Leicester Pitman Training Leicester, Suite 15, The Crescent, King Street, Leicester Midlands Enquire &
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Northampton Pitman Training Northampton, 4A Alfred Street, Rushden, Northampton Midlands Enquire &
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Nottingham Pitman Training Nottingham, Suite 50-51 Westminster Building, Theatre Square, Nottingham Midlands Enquire &
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Worcester Pitman Training Worcester, 1st Floor Richardson House, 21-24 New Street, Worcester Midlands Enquire &
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Birmingham
Pitman Training Birmingham, Suite 16B Mclaren Building, Priory Queensway, Birmingham B4 7LR
Chesterfield
Pitman Training Chesterfield, 1st Floor 37 Holywell Street, Chesterfield S41 7SH
Leicester
Pitman Training Leicester, Suite 15, The Crescent, King Street, Leicester LE1 6RX
Northampton
Pitman Training Northampton, 4A Alfred Street, Rushden, Northampton NN10 9YS
Nottingham
Pitman Training Nottingham, Suite 50-51 Westminster Building, Theatre Square, Nottingham NG1 6LG
Worcester
Pitman Training Worcester, 1st Floor Richardson House, 21-24 New Street, Worcester WR1 2DP
Birmingham
Pitman Training Sheffield S1 2HE

North East

Location Address Region
Halifax Pitman Training Halifax, Office 3, The Elsie Whiteley Innovation Centre, Hopwood Lane, Halifax North East Enquire &
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Leeds Pitman Training Leeds, Leeds Media Centre, 21 Saville Mount, Leeds, North East Enquire &
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Middlesbrough Pitman Training Middlesbrough, The Princess Alice, 69 Newport Road, Middlesbrough, North East Enquire &
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Newcastle Pitman Training Newcastle, 2nd Floor, 10-13 Saville Row, Newcastle North East Enquire &
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Wetherby Pitman Training Wetherby, Deem House, Walkers Court, Audby Lane, Wetherby, North East Enquire &
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York Pitman Training York, 9a Davygate, York, North East Enquire &
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Leeds
Pitman Training Leeds, Leeds Media Centre, 21 Saville Mount, Leeds, LS7 3HZ
Middlesbrough
Pitman Training Middlesbrough, The Princess Alice, 69 Newport Road, Middlesbrough, TS1 1LA
Newcastle
Pitman Training Newcastle, 2nd Floor, 10-13 Saville Row, Newcastle NE1 8JE
Wetherby
Pitman Training Wetherby, Deem House, Walkers Court, Audby Lane, Wetherby, LS22 7FD
York
Pitman Training York, 9a Davygate, York, YO1 8QR
Halifax
Pitman Training Halifax, Office 3, The Elsie Whiteley Innovation Centre, Hopwood Lane, Halifax HX1 5ER

North West

Location Address Region
Crewe and Nantwich Pitman Training Crewe and Nantwich, 2nd Floor, Nantwich Court, Hospital Street, Nantwich North West Enquire &
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Liverpool Pitman Training Liverpool, Suite G01, Ground Floor, The Cotton Exchange Buildings, Bixteth Street, Liverpool, North West Enquire &
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Manchester Pitman Training Manchester, 2nd Floor, Richmond House, Bloom Street, Manchester, North West Enquire &
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Warrington Pitman Training Warrington, Mayfield House, 84 Sankey Street, Warrington, North West Enquire &
Book Now
Crewe and Nantwich
Pitman Training Crewe and Nantwich, 2nd Floor, Nantwich Court, Hospital Street, Nantwich CW5 5RH
Liverpool
Pitman Training Liverpool, Suite G01, Ground Floor, The Cotton Exchange Buildings, Bixteth Street, Liverpool, L3 9JR
Manchester
Pitman Training Manchester, 2nd Floor, Richmond House, Bloom Street, Manchester, M1 3HZ
Warrington
Pitman Training Warrington, Mayfield House, 84 Sankey Street, Warrington, WA1 1SG

Scotland

Location Address Region
Aberdeen Pitman Training Aberdeen, 469 Union Street, Aberdeen Scotland Enquire &
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Edinburgh Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, Scotland Enquire &
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Glasgow Pitman Training Glasgow, 1st Floor, 82 Union Street, Glasgow, Scotland Enquire &
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Inverness Pitman Training Inverness, 3rd Floor, 2 Baron Taylor's Street, Inverness, Scotland Enquire &
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Aberdeen
Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB
Edinburgh
Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE
Glasgow
Pitman Training Glasgow, 1st Floor, 82 Union Street, Glasgow, G1 2QS
Inverness
Pitman Training Inverness, 3rd Floor, 2 Baron Taylor's Street, Inverness, IV1 1QL

South East

Location Address Region
Brighton Pitman Training Brighton, The Dock Hub, Wilbury Villas, Hove, South East Enquire &
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Brighton Pitman Training Southend on Sea Cottis house, East Suite, 1st floor, Rochford, Southend South East Enquire &
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Canterbury Pitman Training Canterbury, 1 Beer Cart Lane, Canterbury South East Enquire &
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Crawley Pitman Training Crawley, No. 3 Gleneagles Court, Brighton Road, Crawley South East Enquire &
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Dover Pitman Training Dover, Victoria House, 1 Maison Dieu Road, Dover South East Enquire &
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Guildford Pitman Training Guildford, Stamford House, Woodbridge Road, Guildford South East Enquire &
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Maidstone The Master's House, College Road, Maidstone South East Enquire &
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Milton Keynes Pitman Training Milton Keynes, 1 Radian Court, Davy Avenue, Knowlhill, Milton Keynes South East Enquire &
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Reading Pitman Training Reading, Bowman House, 2/10 Bridge Street, Reading South East Enquire &
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Southampton Pitman Training Southampton, The Gallery, 1st Floor, 31 Eastgate Street, Southampton South East Enquire &
Book Now
Brighton
Pitman Training Brighton, The Dock Hub, Wilbury Villas, Hove, BN3 6AH
Brighton
Pitman Training Southend on Sea Cottis house, East Suite, 1st floor, Rochford, Southend SS4 1BB
Canterbury
Pitman Training Canterbury, 1 Beer Cart Lane, Canterbury CT1 2NY
Crawley
Pitman Training Crawley, No. 3 Gleneagles Court, Brighton Road, Crawley RH10 6AD
Dover
Pitman Training Dover, Victoria House, 1 Maison Dieu Road, Dover CT16 1RW
Guildford
Pitman Training Guildford, Stamford House, Woodbridge Road, Guildford GU1 4QD
Reading
Pitman Training Reading, Bowman House, 2/10 Bridge Street, Reading RG1 2LU
Southampton
Pitman Training Southampton, The Gallery, 1st Floor, 31 Eastgate Street, Southampton SO14 3HB
Milton Keynes
Pitman Training Milton Keynes, 1 Radian Court, Davy Avenue, Knowlhill, Milton Keynes MK5 8PJ
Maidstone
The Master's House, College Road, Maidstone ME15 6YF

South West

Location Address Region
Bournemouth and Poole New location in Bournemouth coming soon! South West Enquire &
Book Now
Bristol Pitman Training Bristol, Unit 9 Hide Market, Waterloo road, St Phillips, Bristol South West Enquire &
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Exeter New location coming soon! South West Enquire &
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Taunton Pitman Training Taunton, 50 North Street, Taunton South West Enquire &
Book Now
Bristol
Pitman Training Bristol, Unit 9 Hide Market, Waterloo road, St Phillips, Bristol BS2 0PL
Taunton
Pitman Training Taunton, 50 North Street, Taunton TA1 1LX
Bournemouth and Poole
New location in Bournemouth coming soon! BH1 3AA
Exeter
New location coming soon! EX1 1AE

Wales

Location Address Region
Cardiff Pitman Training Cardiff, 2nd Floor, 1-7 Castle Street, Cardiff Wales Enquire &
Book Now
Swansea Pitman Training Swansea, 6th Floor, Alexandra House, 1 Alexandra Road Swansea Wales Enquire &
Book Now
Cardiff
Pitman Training Cardiff, 2nd Floor, 1-7 Castle Street, Cardiff CF10 1BS
Swansea
Pitman Training Swansea, 6th Floor, Alexandra House, 1 Alexandra Road Swansea SA1 5ED

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We offer a range of training packages in a range of subject areas and can offer blended learning opportunities to best meet your needs.

Course

Our courses are practical in nature and focus on a single subject and can last anywhere from a few hours to a few days.

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Diplomas are designed to give you a complete skillset mapped to a specific career path and contain a number of core and elective courses.

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