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All of our centres are fully open for in centre study and exams. Distance Learning (home study) courses are still available.
All of our centres are fully open for in centre study and exams. Distance Learning (home study) courses are still available.
The Professional Receptionist Essentials course has been designed to give people the chance of becoming the best receptionist they can be.
Enquire nowThis course is ideal for those wishing to become receptionists, and who want to work their way up to being a senior-level receptionist.
Awarded 2 CPD points upon successful completion
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For further information and pricing please fill in your details below and we will get back to you as soon as we can. Or, call the team on 0161 907 6724.
If you’re thinking of becoming a receptionist, then our Professional Receptionist Essentials course is a great place to start. The course itself will give you a well-rounded knowledge of what it takes to be a receptionist, and how you can build your skills up to be the best receptionist you possibly can be.
The course covers everything from the basics, right through to the lifestyle of a receptionist, so you can be sure that you’re covering all bases as you work through it. Within the course, there are lessons that cover things from punctuality and daily tasks, to highlighting the importance of the work/life balance and car sharing. No stone has been left unturned in this course so it’s the perfect starting point on your journey towards becoming an accomplished receptionist.
Content is not the only positive thing about this course either. As the course follows our blended learning format, you can study wherever you wish and whenever it suits you. As always, there will be a Course Advisor on-hand to provide support if you need it. Once completed, you will be given a Pitman Training Certificate to validate the knowledge you’ve gained from the course.
In this course there are 4 modules:
Module One ‘Introduction’: This section of the course will take you through what you should expect as a receptionist. You’ll learn about what the role is, what it entails, and what kind of case studies you may be presented with in your job as a Receptionist.
Module Two ‘The Role of a Receptionist’: This section covers the basic skills a receptionist needs to have in order to get an entry-level job. Skills you’ll cover in this module will include: ‘Punctuality’, ‘Answering the Phone’, ‘Effective Communication’, and ‘Being the First Face on the Foyer Floor’.
Module Three ‘What Makes a Good Receptionist?’: This section will look at more developed skills that you should try and attain as you become more experienced. Lessons and advice based on ‘Learning Another Language’, ‘Bookkeeping’, ‘Effective Communication’ and ‘Using IT Skills’ are all included in this module.
Module Four ‘A Receptionist’s Lifestyle’: This section covers areas that a receptionist can expect to happen once they’re in their desired role. Areas such as ‘The Work/Life Balance’, ‘Commuting’ and ‘Flexible Working’ are all covered in this module.
The Pitman Training Professional Receptionist Essentials course should give you a complete insight into how the receptionist role works and what you can do to become the very best, senior-level receptionist you can be.
By the end of the course, you should be ready to enter an entry-level receptionist job.
There are no pre-requisites for this course.
Wherever possible our training is tailored to your needs. The cost of our training programmes depend on the course(s) you choose and varies according to duration and breadth. Rest assured we have a number of payment options available to ensure the cost of training is affordable and can be worked alongside your other financial commitments. Common ways people fund their training include: -
Requesting funding from your employers needn’t be a daunting task. Many employers support and encourage their employees with their professional development and consider it a worthwhile investment to fund any training required.
What we can help with:
There may be the opportunity to apply for funded grants that can help towards the cost of training. These include the Skills Development Scotland ITAs and the ReAct programme in Wales. All schemes will have different terms and conditions that will need to be met in order to qualify for a grant and these are managed by each individual centre.
We’d recommend you speak to a Course Advisor in your local centre to find out whether they are registered to offer any such schemes and discuss your requirements further.
* Terms and Conditions apply. Speak to a Course Advisor for full information on the options available to you.
Further study on a wider range of subjects such as bookkeeping, a Receptionist Diploma and gaining more office IT skills can give you access to senior-level receptionist roles as your experience grows.
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Bishop's Stortford | Pitman Training Bishop's Stortford, Suite 3, 15 Market Square, Bishop's Stortford, | East Anglia |
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Cambridge | Pitman Training Cambridge, 2nd Floor St Andrews House, 59 St Andrews Street, Cambridge | East Anglia |
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Chelmsford | Pitman Training Chelmsford, 2 St Johns Court, Moulsham Street, Chelmsford | East Anglia |
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Colchester | Pitman Training Colchester, 2 St Johns Wynd, Colchester | East Anglia |
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Ipswich | Pitman Training Ipswich, 12 Northgate Street, Ipswich | East Anglia |
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Peterborough | Pitman Training Peterborough, Trinity Court, Trinity Street, Peterborough | East Anglia |
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Bromley | Pitman Training Bromley, 1 Elmfield Park, Bromley | London |
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Central and West | Pitman Training London Central and West, 3rd Floor, 4/4A Bloomsbury Way, Bloomsbury Square, London | London |
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City EC2 | Pitman Training City EC2, Salisbury House, London Wall, | London |
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Clapham | Pitman Training Clapham, 2nd Floor, Polygon House, 18-20 Bromells Road, London - Clapham, | London |
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Croydon | Pitman Training Croydon, 2nd Floor, 19 Park Street, London - Croydon, | London |
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Edgware | Pitman Training Edgware, Chartwell House, 292-294 Hale Lane, Edgware | London |
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Enfield | 2nd Floor Nicon House 45 Silver Street Enfield | London |
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Greenwich | Pitman Training Greenwich, 133 Creek Road, Greenwich, London, | London |
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Hendon | Pitman Training Hendon, 15 Watford Way, Hendon Central, Hendon | London |
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High Holborn | Pitman Training High Holborn, 3rd Floor, 4/4A Bloomsbury Way, Bloomsbury Square, London | London |
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Hounslow | Pitman Training Hounslow, 3rd Floor, B301- B302 The Vista Centre, 50 Salisbury Road, Hounslow | London |
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Oxford Circus | WE ARE CURRENTLY RELOCATING! Please give us a call to arrange to visit us at one of our London. 4th Floor, 50 Margaret Street, Oxford Circus, London | London |
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Stratford | Pitman Training Stratford, City View House 1 Dorset Place Stratford | London |
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Watford | Pitman Training Watford, Regus Watford Croxley, 1st Floor Building 2, Croxley Business Park, Watford, | London |
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Wembley | Pitman Training Wembley, Hazel House, 1-3 Lancelot Road, Wembley | London |
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Birmingham | Pitman Training Birmingham, Suite 16B Mclaren Building, Priory Queensway, Birmingham | Midlands |
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Birmingham | Pitman Training Sheffield | Midlands |
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Chesterfield | Pitman Training Chesterfield, 1st Floor 37 Holywell Street, Chesterfield | Midlands |
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Leicester | Pitman Training Leicester, Suite 15, The Crescent, King Street, Leicester | Midlands |
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Northampton | Pitman Training Northampton, 4A Alfred Street, Rushden, Northampton | Midlands |
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Nottingham | Pitman Training Nottingham, Suite 50-51 Westminster Building, Theatre Square, Nottingham | Midlands |
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Worcester | Pitman Training Worcester, 1st Floor Richardson House, 21-24 New Street, Worcester | Midlands |
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Halifax | Pitman Training Halifax, Office 3, The Elsie Whiteley Innovation Centre, Hopwood Lane, Halifax | North East |
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Leeds | Pitman Training Leeds, Leeds Media Centre, 21 Saville Mount, Leeds, | North East |
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Middlesbrough | Pitman Training Middlesbrough, The Princess Alice, 69 Newport Road, Middlesbrough, | North East |
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Newcastle | Pitman Training Newcastle, 2nd Floor, 10-13 Saville Row, Newcastle | North East |
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Wetherby | Pitman Training Wetherby, Deem House, Walkers Court, Audby Lane, Wetherby, | North East |
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York | Pitman Training York, 9a Davygate, York, | North East |
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Crewe and Nantwich | Pitman Training Crewe and Nantwich, 2nd Floor, Nantwich Court, Hospital Street, Nantwich | North West |
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Liverpool | Pitman Training Liverpool, Suite G01, Ground Floor, The Cotton Exchange Buildings, Bixteth Street, Liverpool, | North West |
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Manchester | Pitman Training Manchester, 2nd Floor, Richmond House, Bloom Street, Manchester, | North West |
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Warrington | Pitman Training Warrington, Mayfield House, 84 Sankey Street, Warrington, | North West |
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Aberdeen | Pitman Training Aberdeen, 469 Union Street, Aberdeen | Scotland |
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Edinburgh | Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, | Scotland |
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Glasgow | Pitman Training Glasgow, 1st Floor, 82 Union Street, Glasgow, | Scotland |
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Inverness | Pitman Training Inverness, 3rd Floor, 2 Baron Taylor's Street, Inverness, | Scotland |
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Brighton | Pitman Training Brighton, The Dock Hub, Wilbury Villas, Hove, | South East |
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Brighton | Pitman Training Southend on Sea Cottis house, East Suite, 1st floor, Rochford, Southend | South East |
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Canterbury | Pitman Training Canterbury, 1 Beer Cart Lane, Canterbury | South East |
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Crawley | Pitman Training Crawley, No. 3 Gleneagles Court, Brighton Road, Crawley | South East |
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Dover | Pitman Training Dover, Victoria House, 1 Maison Dieu Road, Dover | South East |
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Guildford | Pitman Training Guildford, Stamford House, Woodbridge Road, Guildford | South East |
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Maidstone | The Master's House, College Road, Maidstone | South East |
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Milton Keynes | Pitman Training Milton Keynes, 1 Radian Court, Davy Avenue, Knowlhill, Milton Keynes | South East |
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Reading | Pitman Training Reading, Bowman House, 2/10 Bridge Street, Reading | South East |
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Southampton | Pitman Training Southampton, The Gallery, 1st Floor, 31 Eastgate Street, Southampton | South East |
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Bournemouth and Poole | New location in Bournemouth coming soon! | South West |
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Bristol | Pitman Training Bristol, Unit 9 Hide Market, Waterloo road, St Phillips, Bristol | South West |
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Exeter | New location coming soon! | South West |
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Taunton | Pitman Training Taunton, 50 North Street, Taunton | South West |
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Cardiff | Pitman Training Cardiff, 2nd Floor, 1-7 Castle Street, Cardiff | Wales |
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Swansea | Pitman Training Swansea, 6th Floor, Alexandra House, 1 Alexandra Road Swansea | Wales |
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Request more details or call the team on 0161 907 6724
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Simply enter your details below and you’ll be provided with a link to download a copy of all the course details straightaway. One of our friendly course advisors will be in touch to see how we can help and answer all your questions.
We offer a range of training packages in a range of subject areas and can offer blended learning opportunities to best meet your needs.
Our courses are practical in nature and focus on a single subject and can last anywhere from a few hours to a few days.
Diplomas are designed to give you a complete skillset mapped to a specific career path and contain a number of core and elective courses.