All of our centres are fully open for in centre study and exams. Distance Learning (home study) courses are still available.

All of our centres are fully open for in centre study and exams. Distance Learning (home study) courses are still available.

Receptionist Diploma

People can underestimate the skills required to work as a receptionist. Often juggling numerous tasks at once; maintaining calm and controlled at all times is essential. This diploma will give you the skills employers want!

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Is the Receptionist Diploma for you?

All the skills you need to be a professional receptionist

Our Receptionist Diploma is designed to equip you with all the essential skills you’ll need to be an integral member of any company in this crucial role.

 

Award and Associated Qualifications

Awarded 110 CPD points upon successful completion

Start Date

Flexible

Study Type

In centre, online, or a combination

Training Type

diploma

Duration

110 hours or 4 weeks full-time study

Pitman Training Course Enquiry

For further information and pricing please fill in your details below and we will get back to you as soon as we can. Or, call the team on 0161 907 6724.

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About the Receptionist Diploma

Our Receptionist Diploma is designed to equip you with all the essential skills you’ll need to be an integral member of any company in this crucial role.

Make a great impression and get the job

As a receptionist, you’ll act as the face of your company. You’ll be the first person that clients and customers meet, so the impression you make will speak volumes about the way your company does business. You’ll learn great administration skills, excellent IT and keyboard skills and how to conduct yourself as a professional receptionist. In fact, with your completed diploma, you’ll be able to effortlessly manage the most demanding tasks – making you a highly valued member of any business.

A receptionist in today’s thriving business world is so much more than someone who answers the telephone. You’ll be at the frontline of communications; ensuring information is provided in the right manner, as well as dealing with enquiries and requests from clients and colleagues, even when you’re busy with a range of tasks. The Receptionist Diploma will teach you superior keyboard skills, how to produce business documentation, great IT skills and how to communicate effectively. To complement your diploma, you’ll also have the option to choose one elective subject, including keyboard speed development, good telephone techniques and audio transcription to name a few.

What will you get in return?

A Pitman Training diploma is one of the most prestigious courses you can complete from one of the most highly regarded training organisations in the world. Businesses recognise the Pitman Training name as a sign that you have been trained to the very highest level. So, with your Receptionist Diploma, you’ll have world-class skills to get a job as a highly valued, well paid receptionist.

 

Aims and Objectives

The Pitman Training Receptionist Diploma will teach you superior skills to ensure you are able to effortlessly manage the most demanding tasks – making you a highly valued member of any business. As a Receptionist you’ll be at the frontline of communications; ensuring information is provided in the right manner, as well as dealing with enquiries and requests from clients and colleagues even when you’re busy with a range of tasks.

Courses Included

Effective Business Communication

This excellent course will raise your game when it comes to business communication skills, which is often top of the list of qualities demanded by employers. 

Typaz

In just 25 hours speeds of 20-40+ words per minute are perfectly achievable, even if you have little prior experience. Comprising 10 lessons, you’ll also receive guidance on ergonomics, technique and accuracy. 

alternative Typaz Speed

With our typaz speed course we'll increase your work-rate and help you learn to touch-type at up to 40-60 words a minute; what a difference that will make to your productivity and daily work!

Word

Our Microsoft Word course is designed to provide you with the essential skills you will need to be proficient in Word, in a work environment, in as short a time as possible. 

alternative Word Expert

This training course in Microsoft Word will propel your Word skills forward to an advanced level. Over several lessons, you’ll become confident in a range of Word’s more sophisticated features. 

Outlook

This flexible study Outlook course takes you through everything you need to use this popular email system as a work tool, from navigation and views through contacts and appointments, to tasks and folders.

Professional Receptionist Essentials

The Professional Receptionist Essentials course has been designed to give people the chance of becoming the best receptionist they can be. This course covers the relevant skills that potential receptionists will need, and provides students with scenarios that they may find themselves in. Unlike many receptionist courses, this course focuses on the job, the lifestyle and other aspects that students can expect by becoming a receptionist.

alternative Professional Receptionist Seminar

This is a one-day seminar that takes an in-depth look at the vital role of the receptionist and the important contribution they make to the successful and effective running of any business. Speak to your nearest centre for details of the next seminar dates.

 

Twitter for Business

This short course takes you through the basics of how to get started with this popular social media platform, enabling you to make effective use of it for a number of different purposes.

alternative Facebook for Business

Learn how to use Facebook to promote and market your organisation. This course looks at how businesses can maximise their social media presence on this social media platform.

 

Elective Courses

In addition to the core courses, you also choose one additional elective course. Below is a list of recommended courses but there is a wider list available. Please speak to a Course Advisor for full details of how best to tailor this Diploma to your requirements.

Telephone Techniques - Seminar

This one-day seminar is perfect for anyone who uses the telephone regularly as an important part of their role and needs to develop their telephone communication skills.

 

Audio Transcription Level 1

Audio Transcription is a valuable skill to gain, with applications in many industry sectors. This course will help you learn how to operate audio transcribing equipment and become proficient in document transcription.

 

Speedwriting

Our SpeedWriting course is a new way to learn the BakerWrite™ SpeedWriting system in just six hours. It will help you accurately record the spoken word, to speeds over 40 wpm.

Typaz Speed

With our typaz speed course we'll increase your work-rate and help you learn to touch-type at up to 40-60 words a minute; what a difference that will make to your productivity and daily work!

PowerPoint

Our comprehensive PowerPoint training course will help you get to grips with this popular presentation software. Learning with us will teach you how to produce exciting presentations for effective communication in business.

Excel

Microsoft Excel is the world’s most popular spreadsheet program. This course is suitable for beginner to intermediate level.

Over 10 self-paced lessons you’ll learn how to format your spreadsheet to best display your information, handle simple and complex formulas, insert charts, learn how to insert functions such as IFERROR and much much more.

Pre-Requisites

There are no pre-requisites required.

Finance Options

Wherever possible our training is tailored to your needs. The cost of our training programmes depend on the course(s) you choose and varies according to duration and breadth. Rest assured we have a number of payment options available to ensure the cost of training is affordable and can be worked alongside your other financial commitments. Common ways people fund their training include: - 

 

Self-Funded: 

  • Flexible payment plans to help you spread the cost* available at many of our centres;
  • You could opt to pay upfront.

 

 

Company Funded:

Requesting funding from your employers needn’t be a daunting task. Many employers support and encourage their employees with their professional development and consider it a worthwhile investment to fund any training required.

What we can help with:

  • Providing a comprehensive training programme outlining learning outcomes
  • Tailored personnel letters
  • Communication with finance departments to arrange payment options (upfront or payment plan*).

 

Funding & Grants:

There may be the opportunity to apply for funded grants that can help towards the cost of training. These include the Skills Development Scotland ITAs and the ReAct programme in Wales. All schemes will have different terms and conditions that will need to be met in order to qualify for a grant and these are managed by each individual centre.

We’d recommend you speak to a Course Advisor in your local centre to find out whether they are registered to offer any such schemes and discuss your requirements further.

 

* Terms and Conditions apply. Speak to a Course Advisor for full information on the options available to you.

 

 

Career Path

After working in a Receptionist role with time and experience, and possibly further training, you could look towards jobs such as Senior Administrator, Personal Assistant (PA) or Office Manager as a route to progress your career.

Additional Information

Receptionist Diploma Training Centres

East Anglia

Location Address Region
Bishop's Stortford Pitman Training Bishop's Stortford, Suite 3, 15 Market Square, Bishop's Stortford, East Anglia Enquire &
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Cambridge Pitman Training Cambridge, 2nd Floor St Andrews House, 59 St Andrews Street, Cambridge East Anglia Enquire &
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Chelmsford Pitman Training Chelmsford, 2 St Johns Court, Moulsham Street, Chelmsford East Anglia Enquire &
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Colchester Pitman Training Colchester, 2 St Johns Wynd, Colchester East Anglia Enquire &
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Ipswich Pitman Training Ipswich, 12 Northgate Street, Ipswich East Anglia Enquire &
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Peterborough Pitman Training Peterborough, Trinity Court, Trinity Street, Peterborough East Anglia Enquire &
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Bishop's Stortford
Pitman Training Bishop's Stortford, Suite 3, 15 Market Square, Bishop's Stortford, CM23 3UT
Cambridge
Pitman Training Cambridge, 2nd Floor St Andrews House, 59 St Andrews Street, Cambridge CB2 3BZ
Chelmsford
Pitman Training Chelmsford, 2 St Johns Court, Moulsham Street, Chelmsford CM2 0JD
Colchester
Pitman Training Colchester, 2 St Johns Wynd, Colchester CO1 1WQ
Ipswich
Pitman Training Ipswich, 12 Northgate Street, Ipswich IP1 3DB
Peterborough
Pitman Training Peterborough, Trinity Court, Trinity Street, Peterborough PE1 1DA

London

Location Address Region
Bromley Pitman Training Bromley, 1 Elmfield Park, Bromley London Enquire &
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Central and West Pitman Training London Central and West, 3rd Floor, 4/4A Bloomsbury Way, Bloomsbury Square, London London Enquire &
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City EC2 Pitman Training City EC2, Salisbury House, London Wall, London Enquire &
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Clapham Pitman Training Clapham, 2nd Floor, Polygon House, 18-20 Bromells Road, London - Clapham, London Enquire &
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Croydon Pitman Training Croydon, 2nd Floor, 19 Park Street, London - Croydon, London Enquire &
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Edgware Pitman Training Edgware, Chartwell House, 292-294 Hale Lane, Edgware London Enquire &
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Enfield 2nd Floor Nicon House 45 Silver Street Enfield London Enquire &
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Greenwich Pitman Training Greenwich, 133 Creek Road, Greenwich, London, London Enquire &
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Hendon Pitman Training Hendon, 15 Watford Way, Hendon Central, Hendon London Enquire &
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High Holborn Pitman Training High Holborn, 3rd Floor, 4/4A Bloomsbury Way, Bloomsbury Square, London London Enquire &
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Hounslow Pitman Training Hounslow, 3rd Floor, B301- B302 The Vista Centre, 50 Salisbury Road, Hounslow London Enquire &
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Oxford Circus WE ARE CURRENTLY RELOCATING! Please give us a call to arrange to visit us at one of our London. 4th Floor, 50 Margaret Street, Oxford Circus, London London Enquire &
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Stratford Pitman Training Stratford, City View House 1 Dorset Place Stratford London Enquire &
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Watford Pitman Training Watford, Regus Watford Croxley, 1st Floor Building 2, Croxley Business Park, Watford, London Enquire &
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Wembley Pitman Training Wembley, Hazel House, 1-3 Lancelot Road, Wembley London Enquire &
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City EC2
Pitman Training City EC2, Salisbury House, London Wall, EC2M 5QQ
Clapham
Pitman Training Clapham, 2nd Floor, Polygon House, 18-20 Bromells Road, London - Clapham, SW4 0BG
Croydon
Pitman Training Croydon, 2nd Floor, 19 Park Street, London - Croydon, CR0 1YD
Enfield
2nd Floor Nicon House 45 Silver Street Enfield EN1 3EF
Greenwich
Pitman Training Greenwich, 133 Creek Road, Greenwich, London, SE8 3BU
Hendon
Pitman Training Hendon, 15 Watford Way, Hendon Central, Hendon NW4 3JL
High Holborn
Pitman Training High Holborn, 3rd Floor, 4/4A Bloomsbury Way, Bloomsbury Square, London WC1A 2RP
Hounslow
Pitman Training Hounslow, 3rd Floor, B301- B302 The Vista Centre, 50 Salisbury Road, Hounslow TW4 6JQ
Oxford Circus
WE ARE CURRENTLY RELOCATING! Please give us a call to arrange to visit us at one of our London. 4th Floor, 50 Margaret Street, Oxford Circus, London W1W 8SB
Stratford
Pitman Training Stratford, City View House 1 Dorset Place Stratford E15 1BZ
Watford
Pitman Training Watford, Regus Watford Croxley, 1st Floor Building 2, Croxley Business Park, Watford, WD18 8YA
Wembley
Pitman Training Wembley, Hazel House, 1-3 Lancelot Road, Wembley HA0 2AJ
Bromley
Pitman Training Bromley, 1 Elmfield Park, Bromley BR1 1LU
Edgware
Pitman Training Edgware, Chartwell House, 292-294 Hale Lane, Edgware HA8 8NP
Central and West
Pitman Training London Central and West, 3rd Floor, 4/4A Bloomsbury Way, Bloomsbury Square, London WC1A 2RP

Midlands

Location Address Region
Birmingham Pitman Training Birmingham, Suite 16B Mclaren Building, Priory Queensway, Birmingham Midlands Enquire &
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Birmingham Pitman Training Sheffield Midlands Enquire &
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Chesterfield Pitman Training Chesterfield, 1st Floor 37 Holywell Street, Chesterfield Midlands Enquire &
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Leicester Pitman Training Leicester, Suite 15, The Crescent, King Street, Leicester Midlands Enquire &
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Northampton Pitman Training Northampton, 4A Alfred Street, Rushden, Northampton Midlands Enquire &
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Nottingham Pitman Training Nottingham, Suite 50-51 Westminster Building, Theatre Square, Nottingham Midlands Enquire &
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Worcester Pitman Training Worcester, 1st Floor Richardson House, 21-24 New Street, Worcester Midlands Enquire &
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Birmingham
Pitman Training Birmingham, Suite 16B Mclaren Building, Priory Queensway, Birmingham B4 7LR
Chesterfield
Pitman Training Chesterfield, 1st Floor 37 Holywell Street, Chesterfield S41 7SH
Northampton
Pitman Training Northampton, 4A Alfred Street, Rushden, Northampton NN10 9YS
Nottingham
Pitman Training Nottingham, Suite 50-51 Westminster Building, Theatre Square, Nottingham NG1 6LG
Worcester
Pitman Training Worcester, 1st Floor Richardson House, 21-24 New Street, Worcester WR1 2DP
Leicester
Pitman Training Leicester, Suite 15, The Crescent, King Street, Leicester LE1 6RX
Birmingham
Pitman Training Sheffield S1 2HE

North East

Location Address Region
Halifax Pitman Training Halifax, Office 3, The Elsie Whiteley Innovation Centre, Hopwood Lane, Halifax North East Enquire &
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Leeds Pitman Training Leeds, Leeds Media Centre, 21 Saville Mount, Leeds, North East Enquire &
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Middlesbrough Pitman Training Middlesbrough, The Princess Alice, 69 Newport Road, Middlesbrough, North East Enquire &
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Newcastle Pitman Training Newcastle, 2nd Floor, 10-13 Saville Row, Newcastle North East Enquire &
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Wetherby Pitman Training Wetherby, Deem House, Walkers Court, Audby Lane, Wetherby, North East Enquire &
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York Pitman Training York, 9a Davygate, York, North East Enquire &
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Leeds
Pitman Training Leeds, Leeds Media Centre, 21 Saville Mount, Leeds, LS7 3HZ
Newcastle
Pitman Training Newcastle, 2nd Floor, 10-13 Saville Row, Newcastle NE1 8JE
Wetherby
Pitman Training Wetherby, Deem House, Walkers Court, Audby Lane, Wetherby, LS22 7FD
York
Pitman Training York, 9a Davygate, York, YO1 8QR
Middlesbrough
Pitman Training Middlesbrough, The Princess Alice, 69 Newport Road, Middlesbrough, TS1 1LA
Halifax
Pitman Training Halifax, Office 3, The Elsie Whiteley Innovation Centre, Hopwood Lane, Halifax HX1 5ER

North West

Location Address Region
Crewe and Nantwich Pitman Training Crewe and Nantwich, 2nd Floor, Nantwich Court, Hospital Street, Nantwich North West Enquire &
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Liverpool Pitman Training Liverpool, Suite G01, Ground Floor, The Cotton Exchange Buildings, Bixteth Street, Liverpool, North West Enquire &
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Manchester Pitman Training Manchester, 2nd Floor, Richmond House, Bloom Street, Manchester, North West Enquire &
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Warrington Pitman Training Warrington, Mayfield House, 84 Sankey Street, Warrington, North West Enquire &
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Crewe and Nantwich
Pitman Training Crewe and Nantwich, 2nd Floor, Nantwich Court, Hospital Street, Nantwich CW5 5RH
Liverpool
Pitman Training Liverpool, Suite G01, Ground Floor, The Cotton Exchange Buildings, Bixteth Street, Liverpool, L3 9JR
Manchester
Pitman Training Manchester, 2nd Floor, Richmond House, Bloom Street, Manchester, M1 3HZ
Warrington
Pitman Training Warrington, Mayfield House, 84 Sankey Street, Warrington, WA1 1SG

Scotland

Location Address Region
Aberdeen Pitman Training Aberdeen, 469 Union Street, Aberdeen Scotland Enquire &
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Edinburgh Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, Scotland Enquire &
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Glasgow Pitman Training Glasgow, 1st Floor, 82 Union Street, Glasgow, Scotland Enquire &
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Inverness Pitman Training Inverness, 3rd Floor, 2 Baron Taylor's Street, Inverness, Scotland Enquire &
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Aberdeen
Pitman Training Aberdeen, 469 Union Street, Aberdeen AB11 6DB
Edinburgh
Pitman Training Edinburgh, 4 Queen Street, First Floor, Buzzer 12, Edinburgh, EH2 1JE
Glasgow
Pitman Training Glasgow, 1st Floor, 82 Union Street, Glasgow, G1 2QS
Inverness
Pitman Training Inverness, 3rd Floor, 2 Baron Taylor's Street, Inverness, IV1 1QL

South East

Location Address Region
Brighton Pitman Training Brighton, The Dock Hub, Wilbury Villas, Hove, South East Enquire &
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Brighton Pitman Training Southend on Sea Cottis house, East Suite, 1st floor, Rochford, Southend South East Enquire &
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Canterbury Pitman Training Canterbury, 1 Beer Cart Lane, Canterbury South East Enquire &
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Crawley Pitman Training Crawley, No. 3 Gleneagles Court, Brighton Road, Crawley South East Enquire &
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Dover Pitman Training Dover, Victoria House, 1 Maison Dieu Road, Dover South East Enquire &
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Guildford Pitman Training Guildford, Stamford House, Woodbridge Road, Guildford South East Enquire &
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Maidstone The Master's House, College Road, Maidstone South East Enquire &
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Milton Keynes Pitman Training Milton Keynes, 1 Radian Court, Davy Avenue, Knowlhill, Milton Keynes South East Enquire &
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Reading Pitman Training Reading, Bowman House, 2/10 Bridge Street, Reading South East Enquire &
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Southampton Pitman Training Southampton, The Gallery, 1st Floor, 31 Eastgate Street, Southampton South East Enquire &
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Brighton
Pitman Training Brighton, The Dock Hub, Wilbury Villas, Hove, BN3 6AH
Brighton
Pitman Training Southend on Sea Cottis house, East Suite, 1st floor, Rochford, Southend SS4 1BB
Canterbury
Pitman Training Canterbury, 1 Beer Cart Lane, Canterbury CT1 2NY
Crawley
Pitman Training Crawley, No. 3 Gleneagles Court, Brighton Road, Crawley RH10 6AD
Dover
Pitman Training Dover, Victoria House, 1 Maison Dieu Road, Dover CT16 1RW
Guildford
Pitman Training Guildford, Stamford House, Woodbridge Road, Guildford GU1 4QD
Reading
Pitman Training Reading, Bowman House, 2/10 Bridge Street, Reading RG1 2LU
Southampton
Pitman Training Southampton, The Gallery, 1st Floor, 31 Eastgate Street, Southampton SO14 3HB
Milton Keynes
Pitman Training Milton Keynes, 1 Radian Court, Davy Avenue, Knowlhill, Milton Keynes MK5 8PJ
Maidstone
The Master's House, College Road, Maidstone ME15 6YF

South West

Location Address Region
Bournemouth and Poole New location in Bournemouth coming soon! South West Enquire &
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Bristol Pitman Training Bristol, Unit 9 Hide Market, Waterloo road, St Phillips, Bristol South West Enquire &
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Exeter New location coming soon! South West Enquire &
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Taunton Pitman Training Taunton, 50 North Street, Taunton South West Enquire &
Book Now
Bristol
Pitman Training Bristol, Unit 9 Hide Market, Waterloo road, St Phillips, Bristol BS2 0PL
Taunton
Pitman Training Taunton, 50 North Street, Taunton TA1 1LX
Bournemouth and Poole
New location in Bournemouth coming soon! BH1 3AA
Exeter
New location coming soon! EX1 1AE

Wales

Location Address Region
Cardiff Pitman Training Cardiff, 2nd Floor, 1-7 Castle Street, Cardiff Wales Enquire &
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Swansea Pitman Training Swansea, 6th Floor, Alexandra House, 1 Alexandra Road Swansea Wales Enquire &
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Cardiff
Pitman Training Cardiff, 2nd Floor, 1-7 Castle Street, Cardiff CF10 1BS
Swansea
Pitman Training Swansea, 6th Floor, Alexandra House, 1 Alexandra Road Swansea SA1 5ED

Looking for prices?

Request more details or call the team on 0161 907 6724

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Simply enter your details below and you’ll be provided with a link to download a copy of all the course details straightaway. One of our friendly course advisors will be in touch to see how we can help and answer all your questions.

Whats the difference?

We offer a range of training packages in a range of subject areas and can offer blended learning opportunities to best meet your needs.

Course

Our courses are practical in nature and focus on a single subject and can last anywhere from a few hours to a few days.

Diploma

Diplomas are designed to give you a complete skillset mapped to a specific career path and contain a number of core and elective courses.

Pitman Training Course Enquiry

For further information and pricing please fill in your details below and we will get back to you as soon as we can. Or, call the team on 0161 907 6724.

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